E-VOIP Marketplace

Flexible connection of various systems with one telephone system

Brio - Portima

Insurance

Available for:

Brio - Portima

Description Functions Phone systems Official Integration Partner

Connecting Brio to your telephony platform is extremely important for improving customer satisfaction and working more efficiently. With our integration tool Bubble, you no longer have to search for patient data manually during phone calls but can use the functionalities that Brio telephony module has to offer you.

Gateway

For this integration, Bubble acts as a gateway. This means that you can disable all of Bubble's pop-up features yourself, because in this configuration, Bubble only ensures that your telephony environment can communicate with Brio's telephony module.

Functionalities

The integration method gives you all the functionality that the Brio telephony module has to offer. Think of a callnotification that comes into view with the patient information, which you can also click on to access the calling person's patient file. When a call is transferred to a colleague, the customer information moves with it. By default, the pop-up is visible from the moment your softphone, deskphone or other device rings until the call is terminated. Ask Brio about the specific features their telephony module has to offer. In addition to the aforementioned gateway feature, Bubble comes with many other functionalities. For example, you can activate multiple CRM integrations under the same user at no extra cost, which can be useful if you use multiple software applications within your company. We have already listed some important features for you:

All the functionality that Brio's phone module has to offer you.
Dialing out with one click on a phone number in your browser or other program with the Click & Call feature.
Easy and secure login based on Single sign-on (Microsoft, Google or Apple account).

Customization

To meet your specific needs, Bubble is equipped with the Automations module. With this module it is possible to add your own If-This-Then-That flows. Think, for example, of running a script or automatically opening the call-note-screen instead of having to click it open.

Technical

Connecting Bubble - and thus the Brio Software CRM connector - to your telephony platform is very easy. The procedure is different per telephony platform but one thing they all have in common, you don't have to be a technician to do it.

Outbound call possibilities CRM

Click to dial from CRM
Hotkey dial from CRM
Copy to dial

Integration features

Multi result pop-up
Call logging
SearchBar

Deployment type

Bubble Desktop
Bubble Cloud

Integration type

Realtime API (user based)
Clone template

Application type

Gateway Integration

Standard Bubble pop-up functions

Single sign-on
Click to dial
Number notation

Phone systems

3CX [plug-in]

Xelion

Bubble Pricing

Bubble Desktop

Bubble Cloud

€5 / monthly per user

One-time license fee company: € 150,00

One-time license fee user: € 25,00

€6,25 / monthly per user (Available starting at 5 users)

One-time license fee company: € 150,00

One-time license fee user: € 25,00

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Check the benefits

Note: An additional (paid) Bubble submodule (Bubble - Brio) needs to be activated for your Bubble account also Portima needs to activate the Telefonie module after the order by the customer, that can take some time. There is a paid license on the side of Brio, that must be activated first for using the Bubble integration. Brokers with multiple databases has to order multiple Telefonie modules in Brio. For every database 1 order. Please note these prices do not include installation costs, if you would like to know more about this, please contact us!

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What does Bubble benefit your organization?

Number of employees

Number of calls per employee per hour

Hourly wage per employee

Time saved per call

Calculation

Time saved per year

€

Investment Bubble per year

€

Total investment per year

Potential savings per year

€

Disclaimer: This calculation is based on 45 workable weeks (8 hours per day). This calculation does not take into account any one-time investments or any license fees charged by the CRM vendor. No rights can be derived from this calculation.

Saving time by not having to ask for the customers name
Answer the phone in a customer-friendly and personal way
Improve team interaction by immediately seeing which colleague has had contact
No manual and incorrect entering of customer data
Instantly see who and why someone is calling
More time and attention for the customer which leads to better customer satisfaction
Calling directly from the customer data of your software application
Connecting multiple software applications within the organization? No problem with Bubble!
All functionalities this integration has to offer
When transferring the call to your colleague the customer details are also transferred

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